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How 888k Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, verify your identity, and keep your sessions secure.

Account Data ProtectedPayment Info SecuredYour Rights ExplainedContact Us Directly
888k How 888k Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Security, Cookies, Retention and Your Rights

We use SSL encryption across every page of the lobby, including the deposit flow when you top up via JazzCash or Raast. Sessions time out after a period of inactivity to reduce the risk of someone else accessing your account on a shared device. Cookie use on the site covers session management and basic analytics — you can adjust cookie preferences through your browser at any time. We keep your data only as long as necessary for the purpose it was collected, after which it is either deleted or anonymised.

SSL Encryption

Every connection between your device and the lobby runs over SSL. This covers login, deposits through Easypaisa or Raast, and all account pages without exception.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby get the most traffic. No tracking cookies are shared with ad networks.

Data Retention

Account data is held while your account is open and for the period financial regulations require after you close it. We delete or anonymise data beyond that window.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it. Send the request to our support team.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or delete your personal information, or if you have a question about how your data is handled, our support team deals with privacy requests directly. Reach out through any of the channels below and we will respond to your request as quickly as our queue allows — privacy matters get flagged as priority cases.

Team online

Live Chat

Start a chat from inside your account dashboard. Available during our support hours and the fastest route for straightforward data queries.

Email Support

Write to our privacy address for detailed requests — data access, deletion, or correction. We aim to respond within a few business days.

Account Settings

Some changes, like updating your contact number or linked wallet, can be made directly inside your account settings without contacting support.

Answers to Your Privacy Questions

These are the questions we hear most often about how we handle personal data. If something isn't covered here, the support team can take your specific query directly.

We collect your name, email address, phone number, and the payment method you register — JazzCash, Easypaisa, Raast, or a bank account. We also log device and session data for security purposes.

We do not sell or share your data with advertisers. We share only what is necessary with payment processors like JazzCash and fraud-screening partners, under strict data agreements.

Send a data access request to our support team via live chat or email. We will compile your account data and send it to the verified contact address on your account within a few business days.

Yes. Where no legal obligation requires us to retain it — such as financial reporting rules — we will delete your data on request. Reach the privacy team through live chat or our support email.

We keep records for the period required by applicable financial regulations after account closure. Beyond that window, data is deleted or anonymised and is no longer linked to your identity.

Payment transactions run over SSL-encrypted connections. We store only a reference to your verified wallet, not the full credentials. Your PIN and wallet password stay with the payment provider.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.